Returns & Exchanges Policy

Amari is committed to providing a hassle-free experience for our customers. We strive to make the process of returning or exchanging a product as simple and stress-free as we can because we recognise that products occasionally may not live up to your expectations.

Returns & Exchanges

  • Allowed within 15 days of delivery for store credit only.
  • Condition: Items must be unused, in original packaging, with tags intact.
  • One-Time Return: Returns are accepted only once per order. No returns on exchanged items.
  • Exchanges: To exchange an item, you must first return it and use the store credit to place a new order.
  • Non-Returnable Items: Personalized items cannot be returned or exchanged.
  • Shipping Charges: Non-refundable.

Return Process

  1. Submit a request at https://returns.amaristore.in with Order ID & Email.
  2. Select items for return and confirm.
  3. Pickup within 2–3 business days. Pack the item with the invoice & tags.
  4. Warehouse receives the item in 8–10 days, followed by a quality check.
  5. Store credits issued within 2–3 business days, with no expiry.
  6. Track your entire return process, including store credit status, on https://returns.amaristore.in.